All sales are on a firm basis however, if the item is really not suitable we are happy to accept a return as long as we are informed within 7 days of you recieving your order and the item is sent back in its original packing and in a saleable condition. The customer will be expected to cover the cost of postage and ensure safe return of the item. It is in your best interest to return goods using recorded delivery because we will not refund until goods are returned to us. You can return goods to our shop address: Treasured Gifts For You Silver Centre St James Road Sutton Crosses Long Sutton pe12 9au Please state your contact details, order number and reason for returning. If you are returning goods because they are damaged faulty or wrongly sent please contact us first as we will provide you with a returns label free of charge.

For health and safety reasons we will not accept for return  makeup items. We will not accept for return any item which is no longer in a saleable condition unless goods were found to be defective on arrival.